How To: Use the Payment Portal to View Invoices and Change Payment Method

Group blog members can now access a self-service payment portal that allows you to:

• Pay any outstanding invoices (anything not covered by your automatic payment)

• View past invoices (and have them resent via email)

• Change payment methods

Log in to the blog you are a member of and look for the "Billing and Payments" on the sidebar of your dashboard. You can access current and paid invoices, pay bills and change payment methods. 

Note: there is only ONE login per company. So please share the user name and password with your billing contact. See: How to Reset Password

Check the box next to any invoice(s) you would like to pay in the table shown on the page. After selecting invoices click “Continue to Payment” in the red bar below to fill in your payment details and submit. 

If you would like to only update your payment information, choose the “Update Payment Info Only” button.

You can also click the button to “Resend Email” to get copies of past invoices.

NOTE: The email is automatically sent to the billing contact on record and can’t be changed in this portal. To change the email address that receives invoices, you still need to edit the contact on your profile page. Please allow at least 24 hours for billing contact changes to be processed.

You can view and download invoices from the Billing and Payment tab on the blog.

Please contact us with any questions at info@erpsoftwareblog.com.